PACT Member Benefits Program

Support Programs

Member FAQ

The MEC plan is a Minimum Essential Coverage plan available to all PACT members, offering preventative care only. It covers preventive care such as checkups and immunizations but does not cover illness and injury.
  • To find a provider accepting MEC Medical Coverage, please follow these steps:
    1. Visit www.multiplan.com
    2. Select “Find a Provider.”
    3. Click “Select Network.”
    4. Choose “Multiplan.”
    5. Click “Preventative Services Only.”
    6. Enter your search criteria (type of doctor and zip code).

This will generate a list of nearby providers. They may refer to the plan as “MultiPlan” instead of MEC.

If you’re an active member and haven’t received your Kaiser or MEC medical card, please email the benefits department to confirm your coverage and request your card: [email protected]
To find out if you will be paid for the time you’ve been out of work due to a work injury, please reach out to your claims adjuster directly for further assistance with your questions.
Please call TriageNow directly at 855-638-7984 to request immediate authorization for your clinic visit.
For claim updates, call TriageNow directly at 855-638-7984.
Please contact [email protected], and we will download and email or mail them to you upon your request.
For verification of employment (VOE) requests, please send them to [email protected].